Client Management
Centralized ClientInformation Hub
Complete client relationship management with multi-site coordination, organizational hierarchy, process management, and certification tracking.
Multi-site coordination and hierarchy
Process maturity & risk levels (1-5 scale)
RACI matrix management
Certification tracking with expiry alerts
Supply chain performance tracking
Client & Site Management
Complete client information management with multi-site support
Comprehensive Client Profiling
Complete organization information and relationship management.
- Company registration and tax ID
- Industry classification
- Products/services portfolio
- Languages and founding year
- Complete contact information
Multi-Site Coordination
Manage multiple locations with support function mapping.
- Headquarters and facilities
- Manufacturing and warehouses
- Remote support centers
- Sales offices
- Support function mapping
Organizational Hierarchy
Department structures with parent-child relationships.
- Department hierarchy management
- Employee counts per department
- Process ownership mapping
- Personnel management
- Bulk import/export (Excel/CSV)
Process & Certification Management
Track processes, certifications, and supply chain relationships
Process Management
Core, support, and management process classification.
- Process maturity levels (1-5 scale)
- Risk levels (Low/Medium/High/Critical)
- Compliance scoring (0-100%)
- Process ownership
- RACI matrix management
Certification Tracking
Multi-standard certification management with automatic monitoring.
- Validity period tracking
- Automatic expiry alerts
- Document storage
- Certificate verification
- Multi-standard support
Supply Chain Management
Supplier classification and performance tracking.
- Supplier criticality assessment
- Performance ratings
- Contract tracking
- Risk evaluation
- Relationship management
Single Source of Truth for Client Data
Centralize all client information with comprehensive relationship management