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Workflow & Automation

Standardized WorkflowsFor Consistent Execution

Define and manage standardized workflows with predefined templates, activity configuration, and real-time notifications to ensure consistent process execution.

Workflow Automation - Five-Phase Template System

Workflow Template System

Create and manage standardized workflows for consistent audit execution

Workflow Templates

Predefined templates for audit, CRM, and custom processes.

  • Audit workflows for complete lifecycle
  • CRM workflows for client management
  • Custom workflow creation
  • Status management (draft, active, inactive, archived)

Five-Phase Organization

Standard phase structure: Planning, Execution, Review, Reporting, Follow-up.

  • Planning phase for preparation
  • Execution phase for active work
  • Review phase for validation
  • Reporting phase for documentation
  • Follow-up phase for monitoring

Activity Configuration

Eight activity types with duration estimates and role assignments.

  • Document review and analysis
  • Personnel interviews
  • Site visits and facility tours
  • Process audits and observations
  • Report writing
  • Testing and verification
  • Sampling and data collection
  • Custom activity types

Automation & Notification

Real-time notifications and task management keep your team coordinated

Evidence Task Management

Manual task creation with assignment and tracking.

  • Task creation and assignment
  • Priority levels (HIGH/MEDIUM/LOW)
  • Due date tracking
  • Status tracking (open, in progress, completed)
  • Evidence requirement linkage

Real-time Notifications

WebSocket-based notifications for workflow events.

  • Audit assignment alerts
  • Lead auditor notifications
  • Evidence task assignments
  • Task completion updates
  • Ticket resolution notices
  • In-app and consolidated delivery

Precedence Relationships

Configure dependencies between activities for proper sequencing.

  • Activity dependency tracking
  • Sequencing enforcement
  • Workflow logic configuration
  • Status-based progression

Streamline Your Audit Workflows

Consistent processes with template-based workflows and real-time team coordination